Shipping Policy – Arkey Store
At Arkey Store, we are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy to understand how we process, ship, and deliver your purchases across the United States.
1. Shipping Coverage
We proudly ship to all states within the United States, including mainland addresses, PO Boxes, and most territories.
2. Processing Time
All orders require 2 business days for processing before shipment.
Orders placed on weekends or holidays will be processed on the next business day.
During high-volume periods (sales, holidays), processing times may be slightly extended.
You will receive a confirmation email once your order has been processed and shipped.
3. Transit Time
After processing, standard delivery takes approximately:
5 business days transit time across the USA.
Please note that delivery times may be affected by weather delays, carrier constraints, or holidays.
4. Shipping Rates
Our shipping fees are simple and transparent:
Flat Shipping Rate: $6 for all orders below $50
Free Shipping: Orders above $50 qualify for FREE standard shipping
Shipping charges are calculated automatically at checkout.
5. Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this tracking link to monitor your shipment in real-time.
If you do not receive a tracking email within the expected timeframe, please contact us at info@arkeystore.com.
6. Failed Delivery / Incorrect Address
Please ensure your delivery address is accurate. Arkey Store is not responsible for:
Delays due to incorrect or incomplete addresses
Re-delivery fees
Packages lost due to wrong addresses provided at checkout
If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional shipping fees may apply).
7. Lost or Delayed Shipments
If your package is delayed or appears lost:
Contact our support team with your order number.
We will coordinate with the carrier to locate the shipment.
Replacements or refunds will be issued based on carrier confirmation.
8. Contact Information
For shipping inquiries, please reach out to us:
📍 Address: 7901 4th St Ste 300, Saint Petersburg, Florida 33702
📧 Email: info@arkeystore.com
📞 Phone: +1 (786) 429-9903